SD card corrupted

[Yossarian]

Brand new Sandisk 32GB ultra class 10 in a brand new Acro S and had problems since day 1.

Photos missing, videos that can’t play, and even sometimes word, excel and pdf docs gone.

Couple of times I’ve even watched as the photo count in Album drops by the second as the photos disappear.

Disappointing really, bought the phone for the camera quality but can't view a photo/video that disappears!

Sometimes switching it on and off will bring photos back but sometimes not.  Tried Sandisk recovery, reformatted/unmounted SD card and no luck. 

Now I back up frequently and reload the lost photo’s.  Also I crop favorite photos and save them on the internal memory.  The internal memory seems more stable.

I’m going to try another slower SD card see if that fixes it.

It is a concern the number of comments about this issue on other Xperia phones.

I hope the slower card fixes it?

[WuOne]

I found somewhere before (cant find it again) that acro s support only micro SDHS with 32 gb memory, micro SD max 16 gb, can anyone clear this out for us?

[Rickard]

I recommend that you try the phone with another type of memorycard and see if that works. The phone supports both microSD and microSDHC and class 10 but i think i've heard of problems when using this particular card before.

[welshie]

I had a similar problem with my Acro S even though it was only a few weeks old. It kept corrupting the SD card on power off, or if you tried to disconnect the SD card. After this happening about 5 times I returned it to the local service centre as suggested by support.

They opened it up, and apparently the reader had a very small amount of water damage that had caused the issue. I had been VERY careful with this phone, and it was only a few weeks old, but apparently I was told the warranty does NOT cover water damage! On a water-resistant phone!

As you can imagine I am not very impressed that a water-resistant phone is NOT covered by warranty if the water-resistance does not work and it gets wet inside. And how do you test it?!?

[heuge]

I had something similar after I transferred all my music files and photos to the (micro) SD card. The walkman couldn't 'see' the music and pictures weren't available. However I could navigate to the folders on the SD card using ASTRO file manager and I could actually play the mp3s singlely and view the pics that were apparently missing. The phone still wouldn't see those files other than through astro. So I took the card out, backed it up and formatted the card, a quick format then a slow format, took ages.  I restored everything and the walkman found the music tracks and after I redesignated the camera to store, etc in the SD card that worked fine too. Seems to be working fine now. It could've been the phone, it could've been the way I did things when I first got it or even the SD card itself. I also had the feeling it was astro because I used that to move the files, then it was the only thing that could see them on the phone! In the early days when I got this phone I wasn't completely sure of how things should be and changed things after a few months. A good exercise in getting to know the phone though.

[nil24]

I had similar problem with my xperia sp, I just bought it last december, and experiencing it twice is such a headache. I really like the phone but if this continue for the third time, I will definitely sell it.