Screen Rotation problem

[kiparisas]

Hi, my screen rotate does not work. I tried everything but... I think that sensor does not work properly because it doesn't matter that auto rotate is on .HOW TO FIX THIS PROBLEM ???

[_alexdon_]

Have you checked safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

[kiparisas]

No , I will try now

[_alexdon_]

Keep us updated.

[kiparisas]

I tried,but safe mode did not help ,because my screen does not rotate... I need another way

[_alexdon_]

You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

[kiparisas]

Are you sure that this way will be helpful ?

[_alexdon_]

Not 100% but I do have some hopes.

[kiparisas]

Now I'm charging the phone till 60 % and then I will try I will inform you

[_alexdon_]

Give it more than 60%.