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Screen reacts even without touching

adorableet
Visitor

Screen reacts even without touching

Hey guys,

I bought a Z2 a few days ago and now am experiencing the following issue:

The touchscreen is a lot too sensitive, it even reacts when I'm just hovering about 1 to 2 mm above the screen. Especially while typing this is extremely annoying.

Did anyone else experience this? Do you have a solution?

I already resetted the phone to factory default, this didn't change a thing.

Please excuse my grammatical errors, english is not my mother tongue.

5 REPLIES 5
Thommo
Genius

Open Settings, display, glove mode and turn it off

You could also try going to settings > accessibility and then at the bottom change touch and hold delay to medium or long. It may make a difference

adorableet
Visitor

Glove mode is set to off. That was the first thing I checked Winking_Face

Changing the delay doesn't do the trick either.

Rudi81
Visitor

I have the same problem. I noticed that this is more likely to happen when the device has been active for some time and is charging. Apps start to randomly start and I have no choice but to turn the display off. It's really annoying.

I do not use glove mode and I have set the delay to medium as well but that didnt fix the issue.

Busyman
Visitor

Yup, its annoying when you type fast and it presses different keys. Sony please fix this and please fix the last update, the battery drains faster now
Giraffen
Visitor

I have the same problem , and the problem that the screen freezes for a bit. and the touch function isnt working at all.

Had the phone for a month know att it seems that Z1 had similar problems.