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screen problem ( yellow hue ) ???

Natthawut
New

screen problem ( yellow hue ) ???

I had received the Sony Xperia Z1 today from O2.ie (Ireland) and I have a screen problem ( yellow hue ) ???

I have tried with and without X-Reality
I tried taking different photos and different places but all my photos came out with a bit of yellow hue in it.
Especially the front camera came out way too yellow.
I also tried to take the photo with Iphone5 in the same lighting area but the Iphone5 didn't came out yellow as I used the sony xperia Z1.

Is there something wrong with the screens ?
Or any problem with the processing system ?

Do you have any idea to solve this problem ?

Hope to hear from you soon.

If you would like to see the comparison photos I can send you by e-mail.

Regards ,
Natthawut

5 REPLIES 5
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Uliwooly
Expert

were the pictures on low light ? 

Natthawut
New

Yes 

I tried taking different photos and different places  in low light but all my photos came out with a bit of yellow without using a flash 


Front camera Z1 - above 

 


Front camera Iphone 5  - above 

 

Back camera Z1  - above 

Back camera Iphone 5  - above 

 

tried to take the photo with Iphone5 in the same lighting area but the Iphone5 didn't came out yellow as I used the sony xperia Z1.

Is there something wrong with the screens ?
Or any problem with the processing system ?

Face_with_rolling_Eyes

 

 

Rickard
Master

I suspect that the auto mode selects different settings in the iPhone and Z1 causing this and it's hard for me to say which one is most accurate in this case.

Have you tried using the manual mode? You will probably be able to get similar results in your Z1 using manual mode.

talo1019
Visitor

How about an update on when the firmware will be released for each country, or at least when it was submitted. This is obviously a software issue. 

Saying that a current workaround is to use manual would be a little bit better. 

GeoffH
Enthusiast

some people are reporting Z1 screens (not camera) with yellowish tint - obviously you are looking at your photo's on the screen right, pull up google search page and see if the background is pure white or yellow tint