screen pattern lock

[LoveP]

Hi

I need help with my xperia V phone. My kids entered the lock pattern wrongly on the phone, and my data were off at that time.

When i try to unlock it with my google account it doesnt work because the data are off.

Please help, i want to access some info on my phone.

[Hampus]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

If you cannot unlock the phone you will not be able to save any data. I suggest that you perform a software repair on your phone via PC Companion:

http://www.sonymobile.com/global-en/tools/pc-companion/

In PC Companion you press start on Support Zone > Start on Update the phone/tablet software > Repair phone/tablet (the blue clickable link in the message) > Follow these steps without having your device connected to the PC.

Follow the instruction that appears in the program and do not connect your device until this guide tells you how to connect it.