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Screen Not Working after Water.

DeathStroke1910
Visitor

Screen Not Working after Water.

I was in the shower testing out the new phone. 8-10 min in the phone screen just went dark. the notification light was working and i could even hear the ringtone when i called my self. the camera is also working with flash but the screen brightness is negligible. All the ports were closed. and I checked the white blocks too and the were still white so there shouldnt be any water damage. but there was condensation in the camera.

I tried holding the volume up button and rebooting and pushing the white button with a pen next to the sim port but still no avail.

Please Help. I was told this would be waterproof. The phone is currently in a box of rice.

3 REPLIES 3
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Uliwooly
Expert

@DeathStroke1910

I'm sorry to say this but what you described its a hardware issue, steam could damage your phone, the best thing to do is leave it on rice, open all the flaps and remove the SIM and SD cards, then contact your local Xperia care and request a vacuum test

http://support.sonymobile.com/global-en/contactUs/

DeathStroke1910
Visitor

Thnx for the reply. i put it in rice but i have kept the flaps closed because i dont want dust to enter the phone(The Rice are Very Dusty). should i open the flaps?

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Uliwooly
Expert

@DeathStroke1910

If that was my phone I would leave them open but you might want to contact your local Xperia care ASAP