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screen not responding

grauen
Visitor

screen not responding

Hello

I have a major problem with my z1 compact. The Screen stopped responding so i turned the phone off to try and reboot it.

But the screen is still not responding after i turn the phone back on so i can't get past the screen lock proctetion and therefor i can't use the repair utility on the PC software.

I tried restarting it in safe mode but the problem still remains. 

How do i go about fixing this?

5 REPLIES 5
profile.country.RO.title
_alexdon_
Expert

Download SUS and perform a software repair:

http://www.sonymobile.com/gb/tools/update-service/

alexdon
grauen
Visitor

I just downloaded it and used it to update the phone. but the problem remains. In normal mode and safe mode.

What now?

profile.country.RO.title
_alexdon_
Expert

Stop by a sony service.

alexdon
grauen
Visitor

Where do i find a sony service in Denmark?

profile.country.RO.title
_alexdon_
Expert