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Screen has cracked twice in two months!

Larawin
Visitor

Screen has cracked twice in two months!

About 2 months ago I woke up to find my screen was cracked, I thought this was strange as I hadn't dropped it or done anything to crack the screen. I read up about the common problems of the Z1s screen cracking but didn't try to claim as it wasn't a single fault line it appeared to look like an impact crack even though I hadn't done anything to cause it, after getting a replacement phone which I've had for 2 months I've just found that it has cracked again. Literally an hour ago. I'm on holiday and I have family in the room that saw me use my phone put it on the bed and when I came back to it found it.cracked, but again it looks like an impact crack. What on earth can I do, at this point I'm so annoyed that I'm going to point blank refuse to pay for a replacement if this is what I've got to look forward to in another few months, yet another ridiculous phone bill.
4 REPLIES 4
Larawin
Visitor

Oh and the phone has been in a good quality phone case all this time, and since I got this replacement I can hand on heart say I've never dropped it!

Did you put it in your pocket of your pants / jeans ?

Larawin
Visitor

Yes it was in my jeans prior to being on the bed

Then it's obvious that it breaks. Lots of people experience that when they use it that way.

I've use a hard plastic case with sliding front(and beltclip) like the image below.

Hard case z1

Then it's a bit stronger protected for bending (because glass won't bend).