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Screen goig blank with warming

cesarepoletto
Visitor

Screen goig blank with warming

Excuse for the horrible english. My Xperia's screen is going blank after intensive use. If I play a heavy game or hold for a while, the screen makes dark, but the phone continue to run normally. I use a smartwatch and after the screens goig blank I still get make calls e receive messages and other things. After a time the screens turn on.

I has oberseved that this happens when I use heavy apps or hold the phone for long time. It appears to be something with temperature.

Sameone knows something about that?

Thank you

11 REPLIES 11
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Uliwooly
Expert

@cesarepoletto

It has been asked before, it's normal 

cesarepoletto
Visitor

Excuse @uliwooly but the screen goings blank after one or two minutes of use, and it not happens initially, it starts to happen after 3 months.. I don't think this is normal.

But thanks for the answer, can you send me the url of the another question like that? I can't find it.

profile.country.GB.title
Uliwooly
Expert

@cesarepoletto

It goes black or just dims a little?

cesarepoletto
Visitor

Its goings VERY dark, I can berely see the icons... I knows that when the phone warms, it happens to lost a little of brghtness, but I really can't to se nothing...

The screens start  to blink and then make it very very very dark. I can't use the phone until this chill...

profile.country.GB.title
Uliwooly
Expert

@cesarepoletto

What if you increase the brightness? 

When the phone gets hot, it will lower the brightness so if you are outdoors you will have to increase the brightness. 

cesarepoletto
Visitor

This is the problem, the  brightness appears like full. I can't increase it.

I think this is a hardware problem, but I don't understand about this.

profile.country.GB.title
Uliwooly
Expert

@cesarepoletto

I would repair the phone with PCC and check again

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

cesarepoletto
Visitor

I already make this...

profile.country.GB.title
Uliwooly
Expert

@cesarepoletto

then you might want to contact your local Xperia care

http://support.sonymobile.com/global-en/contactUs/

does it happen with just one game or in general when it gets hot?