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Screen Dead on Call

Kamath
Visitor

Screen Dead on Call

Hi,

I have bought the Xperia Z1 recently.

As soon as I press the call button for a contact, the screen turns off. There were no problems as such earlier.

Please help.

Regards

Varad

2 REPLIES 2
alexrx
Enthusiast

Hi there,

Have you tried to repair/re-install the software since you bought your phone with Sony Update Service or PC Companion so far?

Seems like a software issue.

Sony Update Service

PC Companion

Cheers.

profile.country.RO.title
_alexdon_
Expert

Do you have any screen protector?

alexdon