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Screen Dead after 30sec in 10cm Water

Wjk
Visitor

Screen Dead after 30sec in 10cm Water

Hello after I tried to do some pool photo shots, my screen flickered and died and now it stays black. The phone is still working, at least I can boot it and shoot photos. Sony Service Center in Bangkok denies to accept my phone because I bought it in US, even I agreed to cover the repair costs. Any Idea how I can convince Sony to accept my case. No one in Pantip wants to repair Sony phones either. sad situation imho ..and very unfriendly customer service on Sony side Slightly_frowning_Face
2 REPLIES 2
Wjk
Visitor

Google shows I am not the first with this Issue, also mine has a gab on the top right corner..
Thommo
Genius

Sorry to hear this but you need to either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/