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There's no screen saver or film, she pulled out, somehow the digitizer and/or LCD
Contact your local Xperia Care
http://support.sonymobile.com/global-en/contactUs/
Did you or your wife applied a protective film?
How did she removed either the digitizer/LCD ? (the digitizer its glued to the LCD)
That's odd, you should contact your local Xperia Care
http://support.sonymobile.com/global-en/contactUs/
and probably the tempered glass manufacturer
I do.
But I did not have any proteccion film it just happend
I am so angry that I can not use the warranty becouse I am not living in the country where I bouth the phone.