Screen 'app' drains battery

[WellWel]

Hello there,

I got a small problem. My battery keeps draining fast, and when whatching the battery stats the screen apps drains most of my battery. This while I didn't use the phone much at all (58 mins), and brightness as low as possible.

Wakelock detector gave these wakelocks. I hope someone can help me.

[_alexdon_]

Can you check if the same occurs in safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

[WellWel]

This is a screenshot in safe mode. Screen has been on for about 3 minutes. Still draining quite fast.

[_alexdon_]

You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

[WellWel]

Thanks! Will try that!

[WellWel]

My phone battery still drains really fast.. Wakelock detector shows that the telephone app is draining quite much via data dormancy, don't know whether this could have anything to do with it?

[_alexdon_]

You should stop by a sony service:

http://www.sonymobile.com/global-en/support/contact-us/