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Screen and buttons problem

VickyUSA
Visitor

Screen and buttons problem

I have 2 Sony Xperia E C1604. They are good, value for money. The issue I have started facing on both is that if there is an alarm or a phone call, there will be sound & vibration but nothing comes on screen, or sometimes the screen is unresponsive. The call may be dropped ultimately. For alarm, I have to finally remove the battery to turn it off. This is sometines frustrating. I dont have many apps on my mobile. i use only basic apps. Dont even use facebook etc.

What should I do?

5 REPLIES 5
xperiaEman
Visitor

Have u updated?
VickyUSA
Visitor

Yes. The software is up to date

profile.country.GB.title
Uliwooly
Expert
VickyUSA
Visitor

checked - all good!!

profile.country.GB.title
Uliwooly
Expert

Repair your phone with SUS 

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

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