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Scratch-free and shockproof problems

kxhead
Visitor

Scratch-free and shockproof problems

I have recently bought an experia go and i really loved its advertized scratchfree and shockproof features but unfortunately, i am realy totally disappointed. My xperia go is still less than a month in me and if you can look at my phone, sony proved their ads wrong., during the first month, i accidentally fell the phone at around 2 ft high and i was so surprised to see a very long and clear scratch in the screen then a few weeks later, the phone fell again at around the same height and this time i am totally shocked., the corner part of the housing chipped off showing off the blue colored internal of the phone. i have been using nokia and have been accidentally throwing my phones even at higher distance but the phones will just bounce and does not really causing major phone problems and here i go with xperia with all its features and showing me the exact opposite with my phone. well, it's beyond the scope of the warranty but its just totally disappointing. The service center will just advise me to buy new housing at a cost of P3,000. And honestly I can't really help but tell all my friends with the kind of phones sony has to offer. Thought it's made to resist. tsk

1 REPLY 1
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MarlonUk1
Expert

the phone's screen is only Scratch Resistant not Scratch Proof.

the phone was not made to be Shock Proof, ( even though the video ads tells otherwise)