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xbladevanitas9

Hi, my E1 is about a year old and the screen just went scrambled (attached pics). What is the problem and is there a solution? Thanks

Uliwooly

@xbladevanitas9

I can't see the pictures until they are approved by a moderator, could you upload them to box, dropbox or drive and post the link

also, take a screenshot and transfer it to your computer or other phone, are you able to see the same issue?

CameronT

Hi @xbladevanitas9,

Welcome to the community.

It looks like you're going to have to arrange for a repair. Contact your local support team using the link in my signature.

xbladevanitas9

Thanks for the reply. I have uploaded the pictures to box, links are below. I cant take screenshot because I don't have access to any touchscreen functions. The warranty has expired so I want to fix it myself. Just need to know which part needs replacing. My guess is it is the LCD screen. Thanks

https://4163269878.app.box.com/embed_widget_preview?shared_name=27l7rtqrge4a4kke34ldwynp9xshgmod&dir...

https://4163269878.app.box.com/embed_widget_preview?shared_name=1r7ff2lsl6zlsodrm896kl4d1jl3lv94&dir...