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Roaming issue (deactivation)

kiki_tmk
Visitor

Roaming issue (deactivation)

Hello,

I have problems while travelling from Italy to Swiss. I have a promotion for roaming but i dont use usually, as this is my second private phone. I pay 3€/day (Vodafone Italy) when using data, sms or and data traffic, only IF i use it, otherwise i don't

Yesterday i was particulary carefull and roaming dta was disabled on the phone, no sms neither call received or done.

After a couple of hours in Swiss i got the message that promotion was activated...

When in Italy i called back call center, no call or sms was listed (as supposed) BUT data traffic at the time i had the message. They don't see details of the data but only volume

Is it possibile the phone somehow "fake" the setup and is roaming data indeed?

Thx in advance

2 REPLIES 2
kiki_tmk
Visitor

LT25i

Android 4.3 - 9.2.A.2.5

Thommo
Genius

When I Travelled abroad from the Uk also on Vodafone I had the same message but this was just letting me know that my phone signal had been recognised outside the UK and unless I made calls or used mobile data no charge was made