Ringtone problem after Marshmallow update for Xperia Z5 premium dual

[Ramzitm]

After Marshmallow update I can't hear ringtone, I try all cases of do not disturb / alarms settings and no change.
When I receive call I can hear ringtone even all volume is full and I dont use headset.

Thanks.

[Rickard]

Are these ringtones stored on the internal memory or an SD card? If they're on an SD card, could you try moving them to the internal storage?

[Grooveman1]

Thanks Rickard.

They are on the internal memory, just like before the update. This is since the new update. Do you have a Z5? Could you try it? So set an ringtone for the email (not pre-installed) and then look of it rings when the e-mail is coming in?

[Grooveman1]

I have deleted all email accounts and by settings -> apps -> email -> cache deleta + data delete and it works again!!

[Rickard]

I'm glad to hear that