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replace my phone

sp3457
Visitor

replace my phone

Is it possible to replace my phone as i am facing a lots of problems after several software updates????
6 REPLIES 6
profile.country.RO.title
_alexdon_
Expert

I don't think sony will replace your device just because software is not working properly. Do you still have warranty?

alexdon
sp3457
Visitor

Yes
profile.country.RO.title
_alexdon_
Expert

Have you tried to perform a software repair to exclude other problems?

alexdon
sp3457
Visitor

But why software problem is not solving after so many software updates..
sp3457
Visitor

Yes try everything... Even from sony care also...
profile.country.RO.title
_alexdon_
Expert

I am not sure why you are not having the optimal performance from your device. In this case,you should let a sony service handle your device:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon