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Recover Data

IVER
Visitor

Recover Data

Hello, I broke my phone a few days ago and I have been trying to recover my data. However, when I plug it into the USB and go to my computer, a Removeable disk (E) appears and I double click it. What I get is 'please insert a disk into Removeable Disk E'. The phone works, I can tell the camera does, the screen is shattered but it does work, although the touch ability does not work. I have trying the PC Companion but I get nothing from it either.

 Please help me out.

12 REPLIES 12
IVER
Visitor

It does not register touch 

profile.country.GB.title
Uliwooly
Expert

I'm sorry to say this but I don't see any other way to get your data.

http://support.sonymobile.com/global-en/contactUs/

profile.country.RO.title
_alexdon_
Expert

You should still give it a try with a mouse and a keyboard,that way you can use the screen without touching it. But you have to be sure that what you do is visible.

alexdon