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Reboot Loop

eagdqdj
Visitor

Reboot Loop

My phone has been having a lot of problems over the past couple of days to the point where I just want to throw my phone against the wall.

  • No network connection at all
  • Randomly restarts over and over again
  • When I try to unlock my phone, it freezes and restarts again 
  • Can't connect to PC Companion
  • Since I can't even get into my phone, I can't back up any of my pictures, contacts, etc.

PLEASE HELP!

2 REPLIES 2
Sam
Legend
Legend

Please try running a software repair (this can be performed with the phone powered off):

1. Download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Install and open PC Companion then select Support Zone.
3. Phone Software Update.
4. Start.
5. Repair Phone
6. Continue
7. Accept data removal
8. Next
9. Wait for prepare
10. Select Phone
11. Follow the connection steps

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khairuz
Visitor

I am having the same problem.


First of all, non available reset will works.


Second, due to continous reboot, USB cable won't be able to detect my phone in the computer. PC companion will not work.

SO, how am I going to work my phone back as usual?

Doesn't make sense.

ZZZ

Help US!!!