Power off problem

[makinhung]

I have been using Xperia Ion LT28h for a month.

Recently whenever I try turning the phone off holding the Power key→Shutdown→Yes, the phone just turn off then on again (with the Xperia and Sony logo preceding). I have to try the second time to turn it off.

Why does that happen?

[Johan]

That sounds really strange. Try this.

When phone is on press and hold both power key and volume up and keep them down until you feel three vibrations. Now wait a few seconds and power on again. Check if the same problem can be replicated when you try to power off as normal.

[mde0307]

yup its a big issue here is the power button, i have a Xperia IONbefore i read this i already doing pressin both keys the power and the volume. i was in traffic jam last time and the bus doesnt have a flug in for charger and just try to save my battery i turned off my phone, yeah and not doing the right thing instead of shutting off it always restarting my phone, and the new OS doesnt have a screen shot, happened? yup can you fixed the problem? its better the old OS...

[makinhung]

Well I also knew it was just meant to reboot the phone.

It seems nothing can help but interestingly, this happens less frequently now, yet, persists...

[Nishant]

Yes this happens to me all the tym i have to shutdown the phone 2 times......i think sony have to solve this problem

[abhi_jain]

I'm also facing the same issue post 6.1.E.3.7 update... Sony please fix this issue along with camera focus issue.

[dyepnoodle]

hey dumbass what you are saying is reboot/reset the device. that will not resolve the issue, what he wants is to turn the phone off and not REBOOT it again. your a sony dev and you are useless! haha. what you told him will not power down the phone dumbsh*t. and btw, lot of users are complaining about timescape issue and where are you to address their concern? hiding in your boss's ASS! haha. i posted a resolution to that issue maybe you and your DEVELOPER-ish may want to use that. it came from your product too. XPERIA AX. a simple solution and you and your team cant even provide.

that reboot issue when powering on is a KNOWN issue after the update on E.3.7 firmware. what u told the guy will not resolve his problem dickhead