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Random restarts

Bendy
Visitor

Random restarts

After an os upgrade requested by my phone  last week it now does random restarts, when being used or when just on the charger or it just can't find a network for a while. It gives no indication or warning as if Cnt+Alt+Del were used. No notification messages before or after restart. Android CrashMonitor doesn't seem to work. No apps were added or upgraded.
This doesn't look like a faulty SIM. It seems to be a faulty os or a an os/app clash. Rather than remove an app at a time and wait, is there any system monitor log to view?

The upgrade was performed with a usb cable only i.e. without PCC or other software.

Android 4.1.2

Baseband version 8660-AAABQOLYM-314010-39

Build number: 6.2.B.1.96

3 REPLIES 3
Sane4ka
Visitor

+1

profile.country.GB.title
Uliwooly
Expert

Repair your phone with SUS 

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

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Bendy
Visitor

Thanks, I completely reset my phone with the latest software and loaded only four very common apps. I've been testing the phone since then.

The faults are:

 - random restarts (same as before the rebuild)

 - randomly shows no signal, untill i manually go into settings->More...->Mobile Network->Network Operators

 - randomly switches from speaker+vibrate to vibrate (only) and it doesn't switch back. I have missed messages and calls becaus of this!

By random I mean random, no operational pattern preceeding.

These faults seem to not be affected by the following being on or off; bluetooth, wireless, mobile data, Extended standby Mode.

These performance errors are now critical. Find a solution Sony.