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Quiet mic

Koala_123
Visitor

Quiet mic

Hi,

Mic on my xperia T suddenly become very quiet, loudspeaker is ok. What is interesting is that when i go into service menu and test  both mics, everything is ok. Factory reset didn't help.

Antek

20 REPLIES 20
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_alexdon_
Expert

Have you tried to boot in safe mode?

alexdon
Koala_123
Visitor

Thanks for quick answer! I've tried it (now) but it didn't help...

A.

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_alexdon_
Expert

Does the problem occur in normal calls?

alexdon
Koala_123
Visitor

Yes

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_alexdon_
Expert

Can you check if microphone noise suppression or slow talk is enabled?

alexdon
Koala_123
Visitor

microphone noise suppression was enabled,  i disabled it but with no effect 

slow talk was disabled

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_alexdon_
Expert

How do you know microphone is quiet, did other people complain about it?

alexdon
Koala_123
Visitor

Some people did, so I swithed phones with my girlfriend and checked it by myself. The is only indistinct buzz when someone is talking, sometimes a single word can be heard. During diagnostics both mics work fine.

This is very similar to this problem I've found here:

http://talk.sonymobile.com/t5/Xperia-T-TX/Xperia-T-Microphone-not-working-during-calls-works-fine-du...

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_alexdon_
Expert

Do you have facebook messenger app and do you place calls often using that application?

alexdon