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Problems! Xperia z1s

BrandiLynnB
Visitor

Problems! Xperia z1s

I miss my iphone! I decided on this phone for the great camera, but I have only had it for two months and already had a heat crack in the screen and had to send it to Texas to get fixed. The cover for the charging port has come off twice, the second time has happened a week after I got it back from Texas! I have multiple bugs that I have to restart my phone to fix, such as icons not disappearing or the ringtone not working even though it is all the way up. But since I have had this phone I can recieve email but not send it. I have tried everything I can find online! Everytime I try to send an email it gets returned and saved as a draft. Please help as I am stuck with this phone and need to email my boyfriend who is always on the Navy ships!

3 REPLIES 3
alex00752
Visitor

I recommend a factory reset (backup your data first). If that doesn't fix the problems use PC companion to repair Phone software in the update window.

Are you using the email app provided whit the phone? What kind of account you have trouble with? If it's Gmail or yahoo you can  install yahoo mail or gmail app from google play..

joyal85
Visitor

hello i am curious to know what happened with your heat crack? i also have a z1s and it has a small hairline crack in the center that just appeared on my phone out of nowhere and i have to send it to texas as well, did they fix your screen under warrenty? thanks so much

BrandiLynnB
Visitor

Yeah they fixed it for free. A couple weeks I finally got a new one. All my stuff was gone tho