Problems with W715 wi-fi

[#1]

I have a problem conserning my W715's wi-fi... I enable it, find my router, but when I try to access internet my phone says "connection failure. check settings [..] etc" I have went thrugh every little setting, but still - no wi-fi internet for me... what should  I do?

[Jeff]

Hi,

Have you tried another router? What about resetting your router and connecting the phone without any security/protection on the routers side? Any issues with 3G on the phone?

Let me know and we'll try and help out!

[#3]

I have tried it in diferent places, even in my university... my friends are logging on the internet, but my wi-fi just isn't working...

[Jeff]

If it's never worked before, then there is either a software issue (download and run http://www.sonyericsson.com/update) or hardware issue (contact your local support for options).

If you let me know your country I'll get you the right contact information.

[#5]

Latvia

[Jeff]

67 21 43 01 or questions.lv@support.sonyericsson.com