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problems with sony xperia m2

jc2015
Visitor

problems with sony xperia m2

Today i have had problems with the side button to unlock or lock phone. And i am now unable to turn phone on.
I am also having problems with the back button and home button bar.
Any ideas on what is the problem? Or how to fix it?
6 REPLIES 6
Thommo
Genius

For hardware issues you think you may have you are best to either return your device to the place of purchase or contact Xperia care and have it inspected http://www.sonymobile.com/global-en/support/contact-us/

jc2015
Visitor

I did have the screen replaced 10 days ago. Could that have caused the problems?
Thommo
Genius

Possibly - Depends on who repaired it and if they put the phone back together correctly and caused no damage to any connections

jc2015
Visitor

Thanks. Do you think i am best going back to the phone shop that repaired the screen first or go vodafone?
tarokh
Visitor

i had a xperia t and  i repair the micro usb port,after 1 mounth my phone acts like your's.
when i take ir to another store to repair it a man there said that the other one that repair it made a mistake and mader board had a syndetic.

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Uliwooly
Expert

You could DIY but it will void your warranty, on the plus side, it will be a lot cheaper