problems with software upgrade, x10

[#1]

whilst trying to do a software upgrade via pc companion i get to the part where it asks me to remove the data transfer cable, turn phone off, wait 5 seconds , plug cable back into laptop and then hold down the back key whilst plugging the cable back into the phone...i do this and nothing happens apart from the phone starts charging from the laptop.

I have tried this several times and although the instructions dont say anything about turning the phone back on i have tried it both ways, leaving the phone turned off as i think is the right way but also turning the phone back on as  i was at a standstill.

Any help is greatly appreciated.

[uliwooly-wooly]

use Update Service instead

http://dl-www.sonyericsson.com/cws/download/1/110/61/1317636927/Update_Service_Setup-2.11.10.7.exe

[uliwooly-wooly]

Once you update to 2.3.3 the Backup & Restore app will be gone, BUT you can reinstall it this is how, and also make sure you backup EVERYTHING before the update

make sure you backup everything beforehand

this is how

Use one of these links to download the Backup & Restore app

http://forum.xda-developers.com/showthread.php?t=1193802

or

http://www.elita-clan.com/downloads/backup_and_restore_v010935.apk

http://www.elita-clan.com/downloads/backup_and_restore_v010935.apkor
http://www.mediafire.com/?1n07llajeaoo03y

How to install it

You need to

go to settings -> applications -> check unknown sources

download IO File Manager

https://market.android.com/details?id=org.openintents.filemanager&feature=search_result

download the backup & restore app, transfer it to your SD card, use OI file manager to find it -> tap on it -> install it

Contacts

just to play it safe sync your contacts w/ google if you haven't already

open your phonebook

press MENU button -> tap on Send Contacts -> select all -> send it to your email

on your computer

-> download the file -> go to your gmail -> click on contacts -> click on more actions -> on the drop down menu click on "import" -> choose the file -> and click import

Apps

Don't worry so much about backing up your apps

on your computer go to

market.android.com -> log in -> click on My Library -> and send all your apps to your phone

SMS/MMS

if you don't want to use the backup & restore app then

Install "backup SMS" to back up your SMS and MMS to your Gmail

https://market.android.com/details?id=com.zegoggles.smssync&feature=search_result

or your SMS use

"backup & restore SMS"

https://market.android.com/details?id=com.riteshsahu.SMSBackupRestore&feature=search_result

or for your MMS use "Save MMS"

https://market.android.com/details?id=com.schwimmer.android.mmsextract&feature=search_result

Call Logs

And for call logs this is great

https://market.android.com/details?id=com.yang.android.ansta

[uliwooly-wooly]

if the Update it's not available on your country, this is how to manually update your phone

http://talk.sonyericsson.com/message/90716#90716

[#5]

thanks for all those tips....but still it wont do anything when i hold down the back key...tried my laptop in safe mode too....grrrrrrrrr

[slimshaddy]

might be dumb..but first connect the cable to your phone...then press the back button and then plug the cable in your laptop..i do the same

also your battery should be more than 50% charged,,

[Jake-SonyXperia]

If none of the above works, Then I could suggest trying another PC as it could be related to the Laptop you are currently using.