Problems with restarting Sony Experia Z2

[Oletight]

I have had the Sony Experia Z2 for a couple months now. It's a good phone and all but it's a bit glitchy and can get very laggy for a few seconds. But other then that, it's a great mobile.

The one problem I have all the time is when I take pictures or have pictures in my gallery then delete them, I restart the phone and they all come back to my gallery?

[_alexdon_]

Where are the files stored? MicroSD or internal memory?

[Oletight]

Internal memory

[_alexdon_]

Can you check that if you restart in safe mode,deleted pictures keep coming back?

/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[Oletight]

Thanks for sending me that tutorial. I just booted my phone in safe mode and deleted the pictures. Rebooted my phone in safe mode again and they were gone which is good. So now what?

[_alexdon_]

I think there is an app acting up that causes somehow the pictures to be restored or even not deleted.

[Oletight]

I'll delete some of my photo apps?

[_alexdon_]

You can try,there are cases where task killers or antivirus apps can make trouble.

[Oletight]

Tbh I wanna restore my phone so it was how I first bought it, all wiped. Absolutely everything. Do you know how to do it because I've tried many methods and all it was is a quick restore which didn't clean/wipe the whole phone. I want a full restore so everything's wiped and then plus I won't get anymore glitches?

[_alexdon_]

You can perform a repair using PC companion:

http://www.sonymobile.com/gb/tools/pc-companion/

But you won't be able to backup apps with their data. I have heard helium app might work but not sure.