Join now - be part of our community!

problems with new phone?

Not applicable

problems with new phone?

i brought a xperia play new!! had for 18 days, want to know why it freeze's up and is having problems! could this be from free game apps? and what can i do to fix this?

2 REPLIES 2
profile.country.GB.title
Uliwooly
Expert

it could be a taskiller or antivirus or battery deffender, or you might have an old firmware

settings -> about phone check which android version and build number you currently have

Don't forget to mark the Correct Answers & Helpful Answers

profile.country.GB.title
Uliwooly
Expert

You can repair/update your phone with either PC Companion or Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Don't forget to backup your phone

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers