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Problems with my Xperia E1 Dual TV

zRobson112011z
Visitor

Problems with my Xperia E1 Dual TV

I've detected that all devices sony xperia e1 are with a problem: on updating to 4.4.2, users can't open VPN menu in config and disable lockscreen, including me.

Reset device, repair update and all others ways informed by support don't work. How I can fix it? Or, how I can contact developer team to solve this problem with a update? This problem is annoying!

Sorry if I've a bad english, I'm fom Brazil and I study in high school, the education offered here (in Bahia) is too bad :v

7 REPLIES 7
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Uliwooly
Expert

What is it that it's not working?

@zRobson112011z 

zRobson112011z
Visitor

I can't open VPN menu in config, its one of problems. "Configurações parou." has been said.

Tags (1)
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_alexdon_
Expert

Could you elaborate? TV and VPN aren't related.

alexdon
zRobson112011z
Visitor

Xperia E1 Dual TV = Phone Model 

zRobson112011z
Visitor

My problems are these two: http://talk.sonymobile.com/t5/Xperia-E1-E1-Dual/lockscreen/td-p/801239http://talk.sonymobile.com/t5/Xperia-E1-E1-Dual/vpn-problem/m-p/901918

Can someone help me?

If not, someone sure how can I contact the dev. team?

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Uliwooly
Expert

You should contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

zRobson112011z
Visitor

I've tryed infinity ways to solve the problem, and I don't find no ways. The single way is return to 4.3, and if I try it I lose warranty. How to proceed?