Problems with Double tap & the notification bar

[Double1]

Double tap sleep is working but wake up is not working
Notification bar is not coming dowm.

[MarlonUk1]

does this problem occur when you are in safe mode?

[Maher96]

My Xperia z2 notification bar won't go down
The tauch screen work perfectly there in all apps
I can only drag the notification bar only when screen rotate
Any solution plz ?

[Emir1]

Hi @Maher96, I am sorry to hear that.

Could you try to see if the same occurs in safe mode? Also, even though it works in other apps, could you test that area of the display in Diagnostics by going to Settings > About phone > Diagnostics > Test > Display?

[Maher96]

Nothing change in safe mode
I already tested the tauch screen with diagonestic and it worked perfectly
What i can do plz

[Emir1]

Just to make sure, could you also perform the display test in the service menu? To reach it, open the phone pad and enter *#*#7378423#*#* > Service tests > Touch, can you clear the area the notification bar is located at here completely?

[Maher96]

There are 2 spaces i can't draw in it
As shown in the picture

[Emir1]

That would explain why you are experiencing the behaviour with the notification bar.

Could you try performing a software repair using Xperia Companion and see if that helps? Let me know how it went!

[Maher96]

After repairing the same problem occurred
Can protector glass cause the problem or the tauch screen is damaged ?
Help plz ??!!!

[dandy63]

If you have a protective cover over the screen especially a glass one take it off & test again