problems with adding google acc can't get wifi to work

[jackpower]

Hey

I'm having trouble with wifi and trying to add my google to the accounts list. I was having trouble with play store and so I removed the google account from list and now I can't get it back. keeps going to wifi and not allowing me to sign in. I have recently done a software update and now having nothing but problems. I'm very frustrated.

[Danial-mach1]

try

setting>apps>all>google play

clear cache and data...force stop and reboot phone...then remove your google account and add it once more time

[Hampus]

Hi,

If the Wi-Fi list opens, it sounds like you do not have any internet access. What happens if you try to connect to a Wi-Fi network? Or have you tried to connect to the mobile network from your operator?

[jackpower]

I have internet access as I can access facebook and other non google apps, I was having trouble accessing google so I removed it from my accounts under setting and now i'm trying to add it but it keeps giving me 2 options new or existing accounts with google, I have an existing account so after selecting that it sends me to search for wifi which it can't find. I have all the info downloaded from provider.

[jackpower]

I was thinking of doing a repair through xperia care to see if that would help or even resetting the whole phone but I'm worried I'll lose everything

[Danial-mach1]

if you want to perform software repair do it by SUS

also look here for how to backup your thing

http://talk.sonymobile.com/t5/Xperia-Ion/Alternatives-on-How-to-backup-Xperias/m-p/161240/highlight/...

cause by software repair you will lose everything on internall storage

[jackpower]

I still can't get it to work. I have access to all non google apps. everytime I select existing account it sends me to wifi and does not let me sign in. I'd also like to add it to my accounts under setting but can't

[Hampus]

Are you using Wi-Fi at the moment or mobile network? If you only have tried via Wi-Fi, I suggest that you try from the mobile network to see if you experience the same issue. If possible, you can also try another SIM-card from another network provider.

Also make sure that you do not have any proxy/port under Settings > More > Mobile networks > Access Point Names-> [your internet settings].