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Problems after restoring factory settings...

Pattie95
Visitor

Problems after restoring factory settings...

I had some problem with my incoming calls..so i went to the showroom and The person there restored factory settings..

after that all of my APPS arent working at all..eg whatsapp etc..

even i cant access to internet without using wifi..

Smileys in simple messaging are also disabled...

What to do.,.??

1 REPLY 1
Henke
Contributor

Have you tried to do a repair of the phone software?

Click on this link to get Sony PC companion:

http://www.sonymobile.com/gb/tools/pc-companion/

Before starting the repair, create a backup of your material.

Start PC companion, start "Support Zone", start "Update phone software" and click on "Repair".

Follow the on-screen instructions.