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Problems accessing SD card

rsp39
Visitor

Problems accessing SD card

I now find that I cannot access the SD card I think following a recent software update.  All the references to the card are faded out in the storage settings.  Any thoughts on what might cure this.

Thanks for any help on this.

Richard

4 REPLIES 4
Thommo
Genius

Are you able to use the mount SD card option you could also try removing the SD card and checking it hasn't been corrupted via a Pc - Then save all your info/files format the card and leaving it blank reinsert it back into your phone then switch on your phone - If it works then connect your phone via USB and transfer all your info/files back

rsp39
Visitor

Thanks.  However even if I take the SD card out, the instruction "Mount SD card" is faded out and does not work.  The same is incidentally true for the other instructions below on the screen.

Richard

JcharlesBrown
Visitor

Data inaccessibility over SD card can happen due to wide range of reasons. If you wish to make use of those inaccessible files, then simply make use of Remo Recover...
rsp39
Visitor

Thanks for comments but I have now found out that the problem is with the SD card itself which seems to have died.  Replacing it seems to have solved the problem.