Problem with white screen

[claire311]

My son's phone got turned off one night and when i came to turn it on the next day, a white screen s showing and sometimes coloured stripes on the left hand side of the screen. he's only had it since christmas 2013 and i really dont know what to do.

thanks

[Thommo]

You need to contact Xperia care for help with this matter as it sounds like a hardware fault or return it to the place of purchase  http://www.sonymobile.com/global-en/support/contact-us/