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Problem with SMS centre

Masaro
Visitor

Problem with SMS centre

update my sony Z3 dual sim Android 6.0.1 Marshmallow and presents the problem does not detect the message center number Movistar Venezuela but detects the number of movistar Spain

20 REPLIES 20
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Uliwooly
Expert

@Masaro

Dial 

*#*#7378423#*#* > service info > software info what do you see there (take a screenshot)

back > SIM lock  > take a screenshot 

post them here. 

Masaro
Visitor

Screenshot_20160511-085802.png

Masaro
Visitor

Screenshot_20160511-085815.png

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Uliwooly
Expert

@Masaro

could you test a different SIM card with your phone?

Masaro
Visitor

I install a SIM card from Digitel and works very well , the problem is with Movistar sim card , have not tried with another sim card Movistar
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Uliwooly
Expert

@Masaro

it could be a faulty SIM card

Masaro
Visitor

I change the sim card with a new one , and the problem is , this problem is very rare .
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Lord_viridis
Expert

Can you receive and send messages?
Are they priced normally?
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Lord_viridis
Expert
Masaro
Visitor

if I receive messages but not send messages