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Problem with phone contacts

Vincentkg
Visitor

Problem with phone contacts

Today I wanted to add a new number to my phone contacts and got the following error

"The application Contacts(process.com.sonyericsson.android.socialphonebook) has stopped unexpectedly. Please try again"

 

The problem seems to be related somehow to whats app.

I made back up of contacts. Factory reset my phone. Restored contacts and everything works fine. I can add and edit. As soon as I open whats app the error in contacts is back. 

 

Is there any way this can be fixed? I need to be able to add and edit contacts. Not using whats app is no option. My phone usage is 80% whats app, 10% making calls, 10% anything else.

I hope someone has a solution

3 REPLIES 3
profile.country.GB.title
Uliwooly
Expert

Uninstall whatsapp > restart your phone > redownload and install whatsapp, make sure that you download the app from the playstore 

Vincentkg
Visitor

tried that but didn't work

profile.country.GB.title
Uliwooly
Expert

Do you have any of the following apps

taskillers

task managers

antivirus

ram apps

battery apps

cache apps?