problem with otg

[kdo]

Hi every body I have a problem with my otg connection when I connect flash drive or hard drive to my phone its say flash is damage require format and whe format completed its say this again and its format to exfat
I Tried 8 and 64gb flash drive and 2tb hdd drive(wall powered)and ntfs-exfat and fat32 but its not working and try media importer too(I test this devices with s3 and all worked flawlessly)
How can I fix this?
And is there any way to read ntfs drives with out root?(just read not write)

And I'm sorry for my bad English
Thank you

[kdo]

Thank you for answering
I will buy another adapter tomorrow and I'll say the results here

[kdo]

Hi i bought a new adapter but it's not worked too
I think maybe the problem is rom my rom is Asia but I think yours is Europe
Should I contact to the Sony support?
What is your suggestion?

And thanks

[Rickard]

That's strange. It should not matter where you bought your phone. You haven't rooted your phone or changed to a 3:rd party ROM?

[kdo]

Yes
I don't know i said that because the z is the Asia too and it's have the same issue
No absolutely not i never unlocked my bootloader or rooted my phone

Thanks

[Rickard]

If you send me a PM with the IMEI of your phone i can test with the customization you have.

[kdo]

OK I will send my IMEI
But how?! can you tell me please

Thank you

[Rickard]

I've tested this on the same software that you have in your phone and it works fine for me so it's not an issue with the software you have in your phone.

If you connect a thumb drive using an OTG-cable and then open the preinstalled app called "File Commander" you should see "External USB storage" as en option. If you tap it you will see all files on the thumb drive and using File Commander you can copy files to/from the thumb drive.

If this doesn't work i recommend that you bring the phone, cable and thumb drive to a service location for further investigation.