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Problem with Mobile transfer

Vickist1
New

Problem with Mobile transfer

Hi

I've just received my new Sony Xperia Z3 Compact and trying to transfer my contacts etc. from my previous windows phone.

I have the transfer cable attached and bluetooth enabled and both phones are recognising each other as "paired" however it's not actually "connecting" and transferring the data.

I have restarted both phones, turned the bluetooth on and off again, removed the transfer USB several times and now its not even trying to connect!

Can anybody help?  I am sure I am missing something obvious but I can't figure it out!

Thanks

2 REPLIES 2
profile.country.GB.title
Uliwooly
Expert

Sync your contacts from your windows phone to Google then sync your Z3 compact with Google. 

profile.country.GB.title
Uliwooly
Expert