Problem with Internet Connection

[Problemz]

Hi,

I will explain..

Info:

Provider-> Proximus

Xperia T latest version

Problem:

Data internet true 3G (or Edge, H, H+).. is really slow since a few days.

My network connection is H and mostly H+

Good to know:

People with the same provider, internet settings, same Xperia T and location have a speedconnection that is 1MB/s ..

A speednet test gives me 0.12 Mbps ...

Before it was much faster !! 

Wifi goes at speed of +- 11 Mbps down and 4 Mbps up..

Solution ??

I don't know how this is possible ? 

Is my antenna failing ?

Already did a phone reset/update -> no help

[Uliwooly]

Its probably a network coverage issue, contact them and 

1. ask them for any down towers

2. double check your APN settings 

3. if micro SIM card its older than 6months to a year, you should get a new SIM card 

[Problemz]

1. ask them for any down towers

It has been a few days, and 2 people sitting next to me with same provider/phone didn't have any problems..

2. double check your APN settings 

Are always correct and the same as before

3. if micro SIM card its older than 6months to a year, you should get a new SIM card 

Phone is from september, so is SIM card

Thx for the fast response, lets continue

[Uliwooly]

Let us know if a new micro sim card solve this issue

[Problemz]

Let us know if a new micro sim card solve this issue

Ok i will pass by a Proximus shop and ask for a new micro SIM.

Will keep you guys updated

Its just so strange i have full connection and H+

Some more test (While H+):

With speedtest download hits 0.25 Mb/s and in less then a second it drops to 0.12 Mb/s and stays there

With speedtest upload hits 1.1 Mb/s and in less then a second it drops to 0.12 Mb/s and stays there

With speedtest is sometime says: no network

[Problemz]

Hi,

Got new micro sim, speeds are the same...

Not more then 0.12 Mbps...

[Uliwooly]

That doesn't seem ok, and there are no network issues? you might want to take it to a Sony repair center 

[Problemz]

Ok i used some other sim cards in my smartphone.

Get speeds of +10Mbps.. so it isnt the phone

It looks like some kind of smallband that the provider put me on

Time to make a looooooooooong call clearing this out. Will keep you posted

[Problemz]

LOL im on smallband. First time in years i have this.

Tomorrow my abbo is resetted so it should be fixed.. (will post it)

Thx for the help already

[Uliwooly]

Great news