Problem with GPS

[Benjamin_]

Hello,

I've recently got problem with the use of my GPS on Z3 compact.

In fact, when I use Maps or Waze, the app fin the way to go but when i start to move, the system says "signal GPS lost" and I can't follow the itinary 😞

I've tried to reinitialized my phone with the sony software mycompanion without success.

Someone has the same problem? Have you find a solution?

Thanks.

Best regards.

Benjamin

[Uliwooly]

@Benjamin_

Settings > location > how accurate is it? 

[Benjamin_]

Thanks for your answer.

it's high level.

Do you thing i should change this setting?

[Uliwooly]

That's odd, do you have a protective case?

[Phy]

Check if the GPS works on safe mode.

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[Benjamin_]

yes, i have a protective case.

But I have managed to use the gps before with it

[Benjamin_]

Thanks for your help.

I have tried to use the gps with safe mode but it still not working.

In fact, the gps find where I am but it's too long to follow a itinery by car and it doesn'y know the direction...

Thank you.

I'm listening if you have an other idea...

[YoGem]

Seems an issue with the GPS fix, can you download a GPS tool to try to download and refresh the assisted GPS data? There are many in the play store and all do the same. Just search for GPS fix. Let us know if it worked.

[Benjamin_]

Thank you for your answer YoGem,

sorry to make so long to respond.

I have sent again my phone in repair but it still doesnt' work

Sony has written, there is no problem!

I'm tired of this 😞

[winch]

I have same problem.