Problem with FM radio App

[Pral046]

Hello Sony team,

I have a Xperia Z1 compact (one month old) and yesterday all of a sudden the FM radio died off..!! :smileyangry:It is no longer able to scan the stations.

If I manually tune into the stations I dont hear anything..its just the disturbance what I hear.

I have already tried the following options,

- Factory Reset

- Clear the cache of the FM app.

But it didnt help.

So any members of this forum , have you also faced any similar issue with z1 compact..??

Could anyone of you let me know the solution for this problem..??

P.S.: Got to know from another friend that even he is facing a similar issue in Xperia Z

Thanks and Regards.

[Samuel1]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

[Pral046]

Hello Sony team,

I tried software repair with the PC companion, but it did not work.

So I took it to the service station for repair where they bluntly disagreed to even check the phone as it was not brought in India.

I had brought the phone in Germany and I was using it in India. I was ready to pay for the repairs as I know the device does not has International warranty. But I was never expecting this kind of behaviour from an internationally renowned company like SONY:smileyshame_on_you:

Please suggest me what to do next.??

Hope my descision to buy Z1 compact was not wrong..!!

Thanks and Regards,

Pralhad