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problem sound

miaillasara
Visitor

problem sound

1.I have a problem when I or someone else call, I could hear but others can not hear SATA ... help me

2. why voice on call has been Resonating

7 REPLIES 7
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Uliwooly
Expert

Try this

go to the call settings and disable noise canceling 

there are other threads on the same topic, use the search bar and you will find answers and suggestions.

Don't forget to give Kudos

miaillasara
Visitor

when I call or others call. other people can not hear me but I could hear other people

shihstouch
Enthusiast

Check your Mic is working properly or not...

Try using any other calling app or do a service test for mic test...

For entering to service menu, open the dialler and enter *#*#7378423#*#*

miaillasara
Visitor

my mic is not working how to solve this problem?

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Uliwooly
Expert

First think that you should try is 

Repair your phone with either SUS or PCC 

if that doesn't work then you will have to take it to a Sony repair center as it might be a hardware not software issue

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Uliwooly
Expert
shihstouch
Enthusiast

I think its a hardware related issue, now try doing a repair with SUS

http://www.sonymobile.com/gb/tools/update-service/

If problem persist send your mobile to Sony Service Centre ...