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Problem in video recording in xperia Z1

Shanks1
Visitor

Problem in video recording in xperia Z1

Not able to record videos greater than 1 minute, after 1 minute a message is being popped "Unknown Error" and not able to play that 1 minute video also.

Can anyone please help me with this problem?

7 REPLIES 7
pkash2097
Visitor

You should try this. Setting>Apps>Camera>Clear Data and then reset the phone. Try recording again and see if that works.
Shanks1
Visitor

I already tried this....but problem still exists

pkash2097
Visitor

In that case, you may need to restore your phone.
Shanks1
Visitor

I tried repairing my phone using PC Companion, I think thats the same thing as restoring the phone.

Anything else i can try or i have to give it to the Sony Service Center ?

profile.country.RO.title
_alexdon_
Expert

Try to force stop the camera app and force restart the phone(power button+vol up unti the phone vibrates).Also,a repair with SUS is recommended.If still not working,take the phone into service.

alexdon
ron_xperia_z1
Visitor

Have you checked the vid settings to hd or full hd (in manual mode)? As far as I know mms setting records short vids.
Shanks1
Visitor

Ya i already checked it, video length is not the real problem, actually some error occurs after recording of 1 min.

I have already submitted my mobile in the service center..