problem fingerprint Xperia Z5

[Fallen67]

Hello,

Sorry for my langage, I am French...

I can not configure the fingerprint because the application stops just before the requests put your finger on the sensor.

I do not understand why it does not work ....

Can you help me, please ?

[Uliwooly]

@Fallen67

Could you test it on safe mode ? perhaps its a third party app causing this problem

[Fallen67]

In safe mode I have the same problem...I can not configure my fingerprints because the software stops

[Uliwooly]

@Fallen67

you might want to repair the phone with PCC

software repair

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[Fallen67]

thanks, I'll try software repair...

[Fallen67]

I just finished repairing the system with software repair , nothing changed ... i always the problem ...

[Uliwooly]

@Fallen67

Sorry to hear that, contact your Local support as soon as possible