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shivani16

My phone is Sony Xperia C4 dual. The power off button of the phone is not working properly.
I can't wake up my phone.
Please advise me.

Uliwooly

If the phone has a protective case remove it, if it doesn't try to repair the phone with PCC, if that doesn't work then contact your Local support

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

shivani16

I removed my phone's back case but it didn't worked. 😞

Uliwooly

Connect the phone to a wall charger > press and hold power & volume up for 10 seconds > let it charge for 2 to 3 hours > then repair it with PCC

have you exposed the phone to water, rain, etc?

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