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power button nt working

deepu123
Visitor

power button nt working

My sp power button.is nt working.I cn turn.my screen off bt cannot switch off my phone neither can i take screen shots.
1 REPLY 1
Alexander1
Champion

Hi, 

Sorry to hear about your phone. You can try to restart your device by press the OFF button on the backside and try to start it normally: 

http://userguide.sonymobile.com/referrer.php?region=en&product=xperia-sp#Turning-on-or-off-the-devic...

Before doing this you may want to backup your information first. Check out this topic for more information on how to:
http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253

If the behavior persists, I would suggest that you repair the phone software using PC Companion: 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phone/tablet software > Press the blue link that says "Repair phone/tablet".