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Poor Camera Quality with display protector

nikhilparasher
Visitor

Poor Camera Quality with display protector

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SONY,

I WANT TO KNOW WHY MY PREVIOUS POST WAS DELETED. IS SONY AFRAID OF ACCEPTING THE FACT THAT IT IS STILL EXPERIENCING CAMERA ISSUES EVEN AFTER THE LATEST UPDATE TO 10.1.1.A.1.253

Dear friends,

  I am again reposting my problem here. Please help me.

The first two pics are taken in low light with superior mode( Flash enabled). When taken pics in low light, some kind of white light or image noise is seen in extreme right corner of pic.( which is marked in red)

However, the third pic, which is taken in full light and superior mode is found to be satisfactory.

Note: I am not using any kind of cover or case while capturing pics from XZ

I want to know whether this is some kind of configuration issue or every1 is facing this problem.

Please friends help me out !!!

AND SONY, INSTEAD OF DELETING MY POST, COMMENT ON THE POST AND RECTIFY THIS PROBLEM

Topic was edited by: Rickard

15 REPLIES 15
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Uliwooly
Expert

calm down, there's a search bar on the top right side, you will find many other threasd on the same topic.

most likely you have something close to the flash or lens, either your finger, or a film protector. have you add it a new film protector on the back panel?

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Uliwooly
Expert
nikhilparasher
Visitor

Thanks uliwooly for your reply.

I have nothing close to the flash or lens while taking the pics. However, I do have the film protector on the back panel. But since this is provide by sony as box accessory, how can this affect camera quality.

I saw the other thread you mentioned for the same problem. After removing the protective film on back panel, How will I protect the back side from damage and scratches.

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Uliwooly
Expert

that extra film protector it's not available or included in all markets, so I don't know how it looks, just to double check, is the film that its pre-installed or an extra film that you apply on top of the shatter proof film?

if the later I would say to check if its too close to the flash, or the camera lens, also if there are bubbles that might be creating this issue, if you can take some pictures of the back pannel and camera lens area

GeoffH
Enthusiast

also check here for tips on using the camera and see some samples

http://forum.xda-developers.com/showthread.php?t=2172712

nikhilparasher
Visitor

uliwooly: I have added a film protector above the shatter proof film which was provided by sony as box accessory. As per your suggesstion, I have enclosed the pic of back side of XZ.You can see there is a film abobe the shatter proof screen which is being made in such a way that it does not cover camera, however, it do cover flash.

Let me know if i can make some adjustment in the protective film( cut it accordingly)

in such a way that except camera and flash, rest of the body is covered by protective film.

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Uliwooly
Expert

that's odd that Sony cover the flash, you could cut around it, but before you do so, try to lift the film 1/3 way down and take a picture with flash if you don't get the same purpleish problem then cut around the flash.

nikhilparasher
Visitor

Yeah, I dont know why sony covered the flash. I will try as you said, however, I expect someone from sony provide me feedback regarding this.

uliwooly Thanks anyways

 

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Uliwooly
Expert

anytime