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Please help me!!!!!!

adarshvjmd
Visitor

Please help me!!!!!!

My phone, new xperia go, always become hang twice in a day... It shows a black lock screen and i cant do anything on it... So every time i need a forced restart... Kindly suggest a solution for it????
5 REPLIES 5
jaggerkieth
Visitor

Try to reinstall the SW of your Xperia Go


http://www.sonymobile.com/global-en/tools/update-service/

adarshvjmd
Visitor

Hai,

  Thank You for your information. I did the update procedure. But after update it have the same problem again. Can you tell me what should I do??

jaggerkieth
Visitor

Try to erase your SD Card and the internal memory maybe theres a conflict with some files and also do a factory reset of your phone.

adarshvjmd
Visitor

I did these all.. But the problem is still there.. What should I do?

jaggerkieth
Visitor

If thats the case you may need to go the nearest Xperia Service Center in your area or contact them here http://www.sonymobile.com/global-en/support/contact-us/